NYPD Expands Quality of Life Division Citywide Across Five Boroughs

New York City is expanding the NYPD's Quality of Life Division citywide after a successful pilot program launched in April, which addressed issues affecting residents' daily lives such as parking violations, noise complaints, illegal vending, and homeless encampments. The pilot in six precincts responded to over 7,500 calls, issued more than 6,100 summonses, made 357 arrests, and reduced 311 response times by an average of 16 minutes. Mayor Eric Adams and NYPD Commissioner Jessica Tisch emphasized that the initiative enhances public confidence by tackling non-emergency problems that impact New Yorkers' sense of safety and neighborhood well-being. The Quality of Life Teams, or Q-Teams, composed of neighborhood coordination, youth coordination, and traffic safety officers, will be expanded to every precinct and public housing command across all five boroughs in phases starting in July and continuing through August. Officials highlighted the program's immediate impact and its role in making neighborhoods feel safer, addressing complaints that often go unresolved through traditional police responses. The citywide rollout reflects a broader effort by the Adams administration to improve the quality of life and safety perceptions for New Yorkers.