N.C. DMV Head Wayne Goodwin Announces Departure Amid Criticism

Wayne Goodwin, the commissioner of North Carolina’s Division of Motor Vehicles, has announced he will not reapply for his position amid ongoing scrutiny over the agency's management. Goodwin, who has led the DMV since January 2022, faced significant criticism for long wait times and delays in issuing driver's licenses and ID cards. Despite implementing measures to improve services, including Saturday office hours and self-service kiosks, complaints persisted, leading to a state audit of the DMV's operations. He cited personal reflections on his professional future as a factor in his decision to step down. Goodwin's last day in office has not been specified, and he indicated he would assist in finding his successor. His announcement follows a series of pressures from lawmakers and public dissatisfaction with DMV services.