P&O Aurora Cruise Canceled, Service Resumes in April

P&O Cruises canceled a three-night Aurora cruise from Southampton to Zeebrugge just 24 hours before departure due to delays in the ship's scheduled refit. Nearly 1,900 passengers, including those celebrating milestone events, were left frustrated and incurred non-refundable expenses such as flights, childcare, and beauty services. Many criticized the offered compensation—a full refund and a 20% future cruise credit—as inadequate given their additional losses. Communication issues worsened tensions, with last-minute emails and no customer service available due to Easter Sunday office closures. P&O Cruises has apologized for the disruption and confirmed that Aurora will resume service later in April 2025. The incident has highlighted widespread passenger dissatisfaction with both compensation and communication regarding last-minute cancellations.