Samsung Smart TVs Outage Disrupts Streaming Apps Worldwide

Samsung Smart TVs experienced a global outage beginning Thursday evening, disrupting access to major streaming apps such as YouTube, Hulu, Apple TV, and Prime Video, while Netflix remained accessible for some users due to its independent delivery network. The outage affected users in the US, Europe, Argentina, and India, with server or certificate errors tied to Smart Hub platform or DNS issues. Outage trackers like DownDetector logged over 2,000 complaints, confirming that about 78% of users faced app-related problems. Samsung did not issue a public statement or timely update during the incident, leaving many users frustrated by limited communication and overwhelmed customer support. The issue now appears mostly resolved, with many users regaining access after restarting their TVs, though some may still need additional support. The incident highlighted the reliance of smart TVs on centralized servers and internet connectivity.